Wholesale Terms & Conditions

TO BE ELIGIBLE FOR WHOLESALE PRICING WE REQUIRE A MINIMUM ORDER SPEND OF $299 EXCLUSIVE OF GST & SHIPPING.

MINIMUM ORDER REQUIREMENTS: To be eligible for wholesale pricing we require a minimum order spend of $299 exclusive of GST and shipping. GST will be added to your cart at checkout. All products require a minimum order quantity of 2 per size per design. This is exclusive of all floor cushion designs and all X-Large plant bag designs in which you can order minimum quantity of 1 to enable you to mix and match designs.

METHOD OF PAYMENT: Payment can be made at checkout via Credit card including Visa, MasterCard, Amex, PayPal or direct deposit. 

Please be sure to check your cart before payment as we do not offer returns, refunds or exchanges on wholesale merchandise as noted below.

CHANGES TO ORDERS: Any changes or cancellation to orders must be emailed to restoregrace@outlook.com within 48 hours.

DAMAGES / DEFECTS: Please inspect all shipments immediately upon arrival for any damage or defects. If any, email us at restoregrace@outlook.com within 5 days of receipt. 

RETURNS / EXCHANGES / REFUNDS: All wholesale orders are made to order. Therefore, wholesale merchandise may not be returned, exchanged or refunded. We only accept returns in the case of defective merchandise as noted above.

NATURE OF HANDMADE PRODUCTS: Due to the nature of handmade products and fabric pattern repeat, each product may vary slightly.

LEAD TIME: Please allow 2-3 weeks for completion.

SHIPPING: All orders are shipped including parcel tracking and parcel insurance. Parcel insurance provides cover for loss or damage cover up to the value of your order. 

Please note if you have received 'Shipping charges will be advised' on checkout you will be invoiced separately for your shipping charges. This means your order has exceed our shipping quote weight and size limit and must be quoted.

AVAILABILITY: Wholesale pricing is only available on products featured on our wholesale website. If there are designs on our retail website that are not in our wholesale website, unfortunately we do not offer these for wholesale.

MARKETPLACES AND DROP SHIPPING WEBSITES: As a stockist with restore grace we give you permission to sell our products in your registered business name and ABN number you have provided. This applies to your store front as well as your online store. Please do not sell our products on any other platforms, marketplaces or drop shipping webs stores. This is inclusive of Etsy, eBay and Buy from the Bush Marketplace.

WHERE TO FIND US: Please note we do not offer exclusivity to individual businesses. If you would like to check if there are any other businesses near you please see the link below.

Where to Find us!

HOW TO ORDER: 

Our wholesale website is a separate URL to our retail website and is password protected. Please send a request to restoregrace@outlook.com or via our 'contact us page' for steps on how to access our wholesale website and place an order with exclusive wholesale pricing.

By placing an order with restore grace you are agreeing to our terms and conditions as stated above.

We look forward to doing business with you!